SmartHub

Your Online Bill Pay System

SmartHub is Wake Electric’s easy-to-use online and mobile platform that puts your account at your fingertips. Whether you want to pay your bill, monitor your energy use, report outages, or manage your account details, SmartHub makes it simple, secure, and convenient — anytime, anywhere, on your computer or smartphone. Get started today to take full control of your electric service.

SmartHub Portal

New to SmartHub?

If you used our original eBill system, you can log in with your existing email and password. If you have yet to sign up for any kind of online bill payment account, simply click on the “New User” link under the “Pay/View Bill” link and follow the prompts to sign up for an online account. Learn how to register from your desktop or mobile device.

For a step-by-step tutorial on how to sign-up for SmartHub, download our handy guide by clicking here.

Web Registration

Mobile Registration

With SmartHub, you can:

Pay your bill

Pay your bill with secure online payments.

Report outages

Easily let us know if your power goes out.

Request service or report issues

Submit service requests directly through the app.

Manage your account

Update your information and view payment history.

Check outage status

Get real-time updates on active outages.

Manage billing preferences

Go paperless with your billing.

Track your usage

Monitor your electricity use by hour, day, or month.

Set notification preferences

Customize alerts by email or text.

Get SmartHub on Mobile

For access on the go, download the free SmartHub app from the App Store or Google Play.

Questions? Call us at 1-800.474.6300 or 919.863.6300 — we’re here to help!