Report Outages

Do you need to report a power outage?

The easiest and most efficient way to report an outage is through our SmartHub app available for Android and iOS phones and tablets.

You can also report an outage by calling 919.863.6499 or toll free 800.743.3155.

Safety is our first concern. We care about your safety. If you see a downed line, you should assume it is energized and stay away from it – then call Wake Electric to report it. Keep away from flooded areas as the water could be hiding an energized line. To view current outages via Wake Electric’s online outage map system, click here.

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