Each month Wake Electric will send you a bill. Your billing date should vary no more than a few days during a month to allow for holidays and weekends.
Should you not receive your bill near your normal billing date, contact the Cooperative immediately. Failure to receive a bill does not relieve you of any responsibility to pay.
The amount of your bill is determined by a monthly meter reading taken from your meter. Your bill is due and payable 25 days from the bill date shown on your statement.
Failure to pay within that period of time could result in a past due balance amount appearing on the following month’s bill.
All past due balances are subject to a late payment fee. A reminder to pay the past due balance will be printed on your service bill. A disconnection date for nonpayment will also be provided.
If service is disconnected for nonpayment, additional service charges and a security deposit, if applicable, will be required.
You may pay your bill online, by phone, by mail or at any of our branch offices. Automatic bank draft is also available to qualified members, and VISA, Discover and MasterCard are accepted.
With automatic bank draft, you still receive your bill so you have a copy of your electrical use as well as the amount to be drafted from your bank account before the draft is made. You have a choice of three dates for your account to be drafted.