Starting and Stopping Service and Other Service-Related Information

Do You Need to Start Service?
Do You Need to Stop or Change Electric Service?

Do You Need to Start Service?

To start service, use the button below to go to SmartHub and choose the “Start New Service” link under the login.

start new service screenshot

Do You Need to Stop or Change Electric Service?

You can do this by one of two options:

1. By going on-line. Click here to register for an on-line account and to view our on-line options.

2. Call 1-800-474-6300 on Monday through Friday from 7:30 a.m. to 6:00 p.m. Our customer service office is closed on official holidays and weekends.

The office is open Monday through Friday, 8:00 a.m. to 5:00 p.m.

Servicemen are on call nights, weekends and holidays in addition to regular office hours. For 24-hour dispatch, call 1.800.474.6300.

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