Customers request maintenance of their existing service, for example:
- security lights
- street lights
- tree maintenance
- load control
1. Online – Click here to view our online options.
2. Call 1-800-474-6300 on Monday through Friday from 7:30 a.m. to 6:00 p.m. Our customer service office, located at 100 S. Franklin Street in downtown Wake Forest, is closed on official holidays and weekends.
All offices are open Monday through Friday, 8:00 a.m. to 5:00 p.m.
Servicemen are on call nights, weekends and holidays in addition to regular office hours. For 24-hour dispatch, call 1-800-474-6300.