Change of address and telephone number

Customers change their address and telephone number information:

1. On-line – Click here to view our online options.


2. Call 1.800.474.6300 on Monday through Friday from 7 a.m. to 6 p.m.  Our customer service office, located at 100 S. Franklin Street in downtown Wake Forest, is closed on official holidays and weekends.

All offices are open Monday thru Friday, 8 a.m. to 5 p.m.

Servicemen are on call nights, weekends and holidays in addition to regular office hours. For 24-hour dispatch, call 1.800.474.6300.