Change of address and telephone number

Customers change their address and telephone number information:

1. On-line – Click here to view our online options.

or

2. Call 1.800.474.6300 on Monday through Friday from 7:30 a.m. to 6:00 p.m.  Our customer service office, located at 100 S. Franklin Street in downtown Wake Forest, is closed on official holidays and weekends.

All offices are open Monday through Friday, 8:00 a.m. to 5:00 p.m.

Servicemen are on call nights, weekends and holidays in addition to regular office hours. For 24-hour dispatch, call 1.800.474.6300.