Are you looking to request maintenance of your existing services? Some requests may include tree, street light, security light, and load management maintenance.
The easiest method is to submit a request through SmartHub! If you already have an account, you can use the button below to log in.
If you don’t have a SmartHub account yet, signing up is simple! Use the SmartHub button above and click “New User” text below the login fields.
You can also request by calling 1-800-474-6300 on Monday through Friday from 7:30 a.m. to 6:00 p.m. Our customer service office, located at 100 S. Franklin Street in downtown Wake Forest, is closed on official holidays and weekends.
Please note: All offices are open Monday through Friday, 8:00 a.m. to 5:00 p.m.
Servicemen are on call nights, weekends and holidays in addition to regular office hours. For 24-hour dispatch, call 1-800-474-6300.