2/8/2020 at 11:20 a.m. – All outages were restored this morning. Thank you for your patience!
7:30 p.m. – We currently have 50 members without power. Our crews will continue working through the night to restore power. Thank you for your patience and support!
5:10 p.m. – We currently have 1,486 members without power. Our crews will continue to work to restore power throughout the night. For specific outage updates, please visit our online outage map.
Thank you for your patience as our crews work as quickly and safely as possible!
12:00 p.m. – Yesterday, at about 2:15 p.m., the storm front swept through our territory for about 15 minutes. In that time, our outages rose to approximately 6,000 homes. Half of those outages were due to a Duke Energy transmission outage in Louisburg. Duke’s outage lasted approximately 1.5 hours, and once restored, we were back up in the Northeast section of our service territory.
As for the other outages, we had issues in Knightdale, North Zebulon and New Light. Most of our engineering and operations staff worked through the night and we made great strides to get our outages down to about 30 homes by daybreak.
At 7:00 a.m. this morning, 35+ mph gusts did even more damage than we experienced last night. Again we saw outages rise to approximately 6,000.
As of 12:00 p.m., we have approximately 1,600 members out. We have had 11 broken poles which take a significant amount of time to safely replace. We will continue to make great strides over the next 8 hours and we are hoping for the wind to calm down to help with our restoration efforts.
Thank you for your patience as our crews work as safely and quickly as possible to restore all power.
2/7/2020 at 7:50 a.m. – There is a Wind Advisory for central NC until 5:00 p.m. today. The National Weather Service expects significant tree damage including falling limbs and branches. With the soil soaked from the rain, uprooted trees are also expected. This weather may cause outages but, as always, our crews are ready to respond and are currently working on the existing outages.
Please remember to stay away from downed power lines and anything touching them as they might still be energized and are dangerous.
If you are experiencing an outage, please report it by calling us at 919.863.6499 or 800.743.3155.
2/6/2020 at 9:45 p.m. – Our crews will continue to work on restoring power as long as weather conditions are safe. We have been working to repair long stretches of downed wire and replace broken poles throughout our service territory. We appreciate your patience and understanding as our crews work as safely and quickly as possible to restore power.
If you are experiencing an outage, please report it by calling us at 919.863.6499 or 800.743.3155. Updates on specific outages can be found on our online outage map.
2/6/2020 at 3:00 p.m. – We are currently experiencing outages across our service territory due to the storm. Our crews are working as safely and quickly as possible to restore all outages.
If you are experiencing an outage, please report it by calling us at 919.863.6499 or 800.743.3155. For outage updates, please refer to our online outage map.
Remember to stay away from downed power lines and to never drive through flooded areas. Thank you for your patience and for staying safe!