Wake Forest, NC— Wake Electric will soon be offering SmartHub, a convenient account access and two-way communication app which will be available to members online, as well as through mobile devices, including iPhone, iPad and Android smart phones and tablets. SmartHub will replace our current eBill program and provide a more intuitive and easy-to-navigate way to manage your Wake Electric account online, with the option to also access your account via these mobile devices.
SmartHub will allow members to:
– Manage account information directly from mobile devices or the web
– Make secure payments
– Notify customer service of account and service issues
– View bills, see payment history, and make payments on one or more accounts
– Set up recurring payments
– Report outages
– Check monthly, daily and hourly electric usage
With SmartHub, the power of data is in your hands through convenient account management and detailed usage information. You will be able to do all of these things and more at the touch of a button from your mobile device or on your PC.
The two-way communication available with SmartHub will also allow Wake Electric to notify you about special offers, programs, events and more. In addition, the app will give you directions to office locations, payment drop boxes and payment kiosks using the map feature on your device.
Keep looking for more information on SmartHub in our newsletter, ElectriConnections, and on our website. We hope to unveil this new service, free of charge, during fall 2012.