Category Archives: Uncategorized

SmartHub text notification number has changed to 768482

UPDATE: To Wake Electric members who receive text notifications from SmartHub, you will notice the number has changed from 80676 to 768482. 


Have you ever noticed when you receive text messages sent from Wake Electric’s SmartHub that they come from a phone number that’s only 5 digits long? In the SMS (“texting”) industry, SmartHub’s phone number 80676 is known as a short code.  These 5 to 6 digit codes are intended to be easier to remember than a 10-digit phone number.  Over the past several years, Wake Electric has used a short code that has served us well, but it has limited our ability to fully support text messages and handling of replies like STOP and HELP.

Over the past several months, Wake Electric has developed a dedicated short code that will allow for these enhanced capabilities. SmartHub users will now receive notifications from the following new number: 768482. In addition, when a member registers to receive SMS notifications, we will send additional confirmations to your device as well as how to send STOP and HELP requests.  Wake Electric is notifying our members about this change so you are not surprised when you begin receiving your SmartHub notifications from a different number.


Educators, apply early for Bright Ideas grants and a chance to win $100

Wake Electric is accepting applications for Bright Ideas education grants of up to $3,000 for creative, classroom projects. Teachers who apply by the early-bird deadline of Aug. 15 will be entered to win an extra $100. Learn more and apply online at Teachers who apply for a Bright Ideas education grant by Aug. 15…Continue Reading

Wake Electric online bill payment system will not be available in early morning hours of Thursday, July 20.

Due to system updates, Wake Electric’s online billing system will be taken off-line in the early morning hours of Thursday, July 20. We expect the system to be unavailable for approximately 3.5 hours, 12:45 a.m. – 4:00 a.m. Your co-op appreciates your patience as we continue working to serve you better!Continue Reading

Non-profit organizations can apply for grants from Wake Electric

On a quarterly basis, Wake Electric offers grants to area non-profit organizations.  These grants are administered as part of our Operation RoundUp program.  The next deadline to apply is Sept. 8 at 5 p.m.  For details on the program and application process, see below. Operation RoundUp: Mission:                                             The Wake Electric Foundation is a not-for-profit…Continue Reading

Hurricane season begins June 1 – be prepared! And, as always, Wake Electric is here for you before, during, and after the storm.

Be ready for summer storms June 1 marks the start of Hurricane Season! At Wake Electric, we’re preparing for storm season now. And we want you, our members, to be prepared, too. Weather the storm by taking action now: • Make a plan: Identify the safest spots in your home, designate a meeting place, and…Continue Reading

Attention members: beware of scammers posing as Wake Electric employees

Recently, we have had reports of scammers claiming to be employees of Wake Electric to steal money and personal information. Sometimes these energy scammers contact members directly, either by calling or stopping by and claiming they represent the co-op. Never give anyone personal or financial information who claimes to be an employee of the co-op…Continue Reading

Outages caused Friday morning by trees falling on power lines; crews working to repair

Intense storms moving through the area downed trees throughout Wake Electric’s territory, which took out multiple power lines. Crews are working quickly and safely to restore power the remaining members who are without power (note the outage map frequently refreshes with the latest numbers). Members can check outages and restoration progress on the Wake Electric…Continue Reading